Terms of service

These terms apply to your download, purchase and use of SnapPrompt, a Windows application that captures part of your screen and lets you ask Claude about it (the "Software"), and to this website. By downloading, buying or using the Software you accept them. If you do not accept them, do not use the Software.

1. Who sells the Software

The Software is sold and licensed by Nguyen Minh Thuan ("we", "us"). You can reach us at [email protected] or through the contact page.

2. Payment and Paddle

Our orders are processed by Paddle, our merchant of record. Paddle handles payment, sales tax or VAT, invoices and refunds for your purchase and is the party you buy from. Paddle's Checkout Buyer Terms also apply to your purchase. After payment, your license key is emailed to you.

Prices on this website are shown without tax, for example "$19 + applicable tax". Paddle adds any VAT or sales tax that applies to you at checkout, and shows the total before you pay.

3. Your license

When you buy a license, we grant you a personal, non-exclusive, non-transferable license to install and use the Software on up to 3 computers at the same time. The license does not expire. You can deactivate a computer in the Software to use your license on another.

You may not copy, share or resell your license key, remove or bypass the license check, or reverse engineer the Software except where the law allows it despite this restriction. The Software and its updates remain our property.

4. Free trial

A free trial lasts 3 days and gives you a trial key by email. A trial works on one computer, and each email address and computer can use one trial. When the trial ends, the Software locks until you activate a license key.

5. Updates and renewal

Your purchase of $19 + applicable tax includes 1 year of updates, counted from the purchase. You can add another year of updates for $9 + applicable tax. When the updates period has ended, the Software keeps working and you keep your license, but the in-app updater does not offer newer versions. Updates are signed and delivered to licensed installs.

6. Your Claude account and your content

• The Software talks to Claude through the Claude Code CLI and uses the sign-in that Claude Code already has on your computer. You need your own Claude account, and you are responsible for it, for its terms and for any charges from it. We do not provide Claude, and SnapPrompt is not affiliated with Anthropic. Claude is a trademark of Anthropic.
• Your captures stay on your computer. An image reaches Claude only when you choose to send it. You are responsible for what you capture and send, including confidential information and other people's personal data. Check an image before you send it. The privacy policy explains what stays local.
• Answers from Claude can be wrong. Do not rely on them without checking, especially for legal, medical, financial or safety decisions.
• When you send a capture to a Claude Code session, Claude can read files, edit files and run commands in the project folder you choose, according to the permission level and approvals you set. You are responsible for reviewing what it does and for keeping backups. The Software lets you keep or undo the changes of a session.

7. Refunds

Our refund policy is on the refund page.

8. No warranty, and limits on our liability

The Software is provided "as is". To the extent the law allows, we do not promise that it will be error free or uninterrupted, and we are not liable for indirect or consequential loss, lost data or lost profit. Our total liability for any claim about the Software is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law, and the mandatory consumer rights you have where you live are not affected.

9. Ending the license

You can stop using the Software at any time. We may end your license if you seriously or repeatedly break these terms, for example by sharing your key. If we do, the license check stops accepting that key. If a purchase is refunded or reversed, its license ends; a refunded renewal removes only the year of updates it added.

10. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters to you, we will tell you by email or in the Software. Continued use after a change means you accept it.

11. Contact

Questions about these terms: [email protected]. Seller: Nguyen Minh Thuan.